By Kevin Lewis
JavaHelp is a web support approach constructed within the Java™ programming language. growing powerful JavaHelp covers the most positive aspects and strategies of JavaHelp and exhibits how you can create a simple JavaHelp approach, organize support issues, and set up the assistance approach in an program. Written for all degrees of Java builders and technical writers, the booklet takes a chapter-by-chapter method of construction options, to impart a whole realizing of the way to create usable JavaHelp structures and combine them into Java functions and applets.
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Additional info for Creating Effective JavaHelp
Any disabilities or challenges the user may have Don't overlook the possibility of disabilities your users might have. Simple tasks, such as moving the mouse and clicking a button, can be difficult for people with certain physical disabilities. If your software is designed to assist people with physical disabilities, you should consider how embedded and context-sensitive help could work with the application. Embedded and context-sensitive help can relieve the user of having to frequently access help and search for specific topics.
Be sure to gear your information toward the right user level. " If you have a mix of users, make sure you write for the lowest experience level and use an intuitive navigation design so that users of all experience levels can find the appropriate information. Age of users You should consider the age of your users when writing your help topics. The language and tone you use in your writing will be different for a teenager than for an elderly person. The way you come across to your audience determines the credibility you establish with them.
In Chapter 1, I discussed different JavaHelp installation methods. It's important to decide on a method early enough to plan for it. You should also consider how your decision might affect the use of enhancements in your HelpSet. Earlier in this chapter, I discussed considerations for enhancing your HelpSet with images or multimedia. You must be careful with such enhancements because you don't want to frustrate your audience by making them wait for file downloads. In general, use the following guidelines for incorporating images and multimedia: • • For an independent Java application, images work well, but you should put multimedia files (depending on the number of files and their size) on a CD-ROM.
Creating Effective JavaHelp by Kevin Lewis